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General Information

Wyndham Grand İstanbul Levent Hotel & Conference Center, offers alternatives that will meet high expectations of business, meeting, and leisure travelers with its advantageous location on Levent Büyükdere Street, where the most modern business and shopping malls of the city are located.

The 32-storey Wyndham Grand İstanbul Levent Hotel & Conference Center, located within Özdilek Center, makes a significant contribution to the dynamics of the city along with the River Plaza Business Center and ÖzdilekPark Istanbul Shopping Mall within the project.

Hotel Features

 

Room Features and Categories

Having a hold of the beauties of İstanbul in 360 degrees, Wyndham Grand İstanbul Levent Hotel & Conference Center offers rooms that present comfort and luxury together, and with the view of Bosphorus, Golden Horn and the city.

 

Reservation Guarantee / Cancellation

For individual reservations; reservation cancellation must be notified to the hotel no later than 14:00 on the day of arrival. Unconfirmed reservations will be automatically cancelled after 14:00. Guests are required to provide the credit card information to secure and guarantee their reservation. Failure to provide cancellation information to the hotel before 14:00 on the day of check-in may result in a charge equivalent to one night's accommodation fee.

 

*For information on cancellation conditions applicable to group reservations, kindly contact us.

**On special dates, the guarantee may extend to cover the entire duration of the stay.

 

Check-in time: 14.00

Check-out time: 12.00

Check-in Procedures

To check-in, guests must present an official ID containing a Turkish ID number (such as a Turkish ID card, Driving License, or Passport).

Every guest aged 18 and above is required to complete an accommodation form.

In addition to the room fee, a deposit is collected based on the length of stay.

Individuals under the age of 18 are not permitted to stay without the presence of their first-degree relatives (mother or father).

A daily deposit procedure, excluding the room rate, is implemented for potential additional expenses. Unused deposit amounts will be refunded upon check-out.

Credit Cards Used

American Express, Maestro MasterCard, Diners Club, Visa ve UnionPay.

Currency Exchange Transaction

As per the decision by the Ministry of Treasury and Finance of the Republic of Türkiye, currency exchange is not available at our hotel.

Services for the Business World

Lobby Business Center (24 hours) and Executive Lounge Business Center (7am -10pm)

 

Business Life Services (fax, photocopy, etc.)

Computer & Printer

High Speed Internet Access in Business Center

Free High Speed Internet Access

Guests staying at our hotel are provided with free wi-fi and ethernet high-speed internet access in the rooms and all areas.


Technology Services

Technological facilities in the rooms: high-speed internet access, computer & fax connection, interactive - satellite TV, paid movie channels. Video conferencing system is among other services offered for meetings and conferences.

Hygiene

Outside food and beverages are prohibited.

At Wyndham Grand İstanbul Levent Hotel & Conference Center, Diversey Food Safety & Hygiene Audit Program, Hygienic Fitness Center & SPA Audit Program, Clean & Hygienic Room Audit Program are implemented periodically.

In Diversey Programs:

Food and water safety is ensured by complying with the preparation conditions of food and beverages, maximizing hygiene practices and continuous measurements.

In all areas, it is checked that cleaning and disinfection are carried out using professional methods.

Health and cleanliness conditions of all service units are inspected.

The security of SPA units and pools is constantly checked.

Periodic training support is provided.


Medical Services

Wheelchair (on demand - free of charge)

Our hotel, located on Büyükdere Street, is close to many hospitals. Please contact the reception to get information about pharmacies and hospitals in the nearby area.

Dry Cleaning, Ironing and Laundry Service

It is a paid service. Sundays and public holidays are included in the express service.

 

Dry Cleaner

It is delivered on the same day between 08.00 - 11.00am at the list price.

It is delivered on the same day between 11.00am - 1.00pm, with an extra fee of 50% over the list price. 

Room Decoration

In order to ensure fire safety, flying balloons are not allowed to be used in decorations for celebrations in our rooms and are not allowed to enter the hotel.

 

Women's - Men's Hairdresser

The hair salon located on the 6th floor meets your beauty and care needs.

SPA Reception number for appointment: +90 212 386 10 40

 

Safety Deposit Boxes

The use of safes at the reception and in the rooms is free of charge.

Parking and Carwash

Parking is free of charge.

A fee is charged for car washing and cleaning services.

 

Your Privacy is Important to us

Privacy and the security of your personal information are important to us. We do not share the personal information you provide to us and we work to protect this information.

How Do We Use your Personal Data?

The personal data collected from our website (wyndhamgrandlevent.com) and within the hotel may be utilized as follows:

 

In confirming your hotel reservation.

When you evaluate your stay via survey.

When we send you an e-mail regarding your stay.

Wyndham Rewards registration process.

When we send your belongings forgotten in our hotel.

In collecting prepayment or deposit for your reservations.

In answering our research or requests within the scope of customer service activities.

To offer you our special offers upon your request.

If you write about your experiences regarding your stay on our website.


Wyndham Grand İstanbul Levent Hotel & Conference Center securely stores guests' personal information for specified purposes and does not share it with others without explicit permission.